People in the Langeberg region’s lives will be made a little simpler with the introduction of a new way
of buying pre-paid electricity. As from 1 May 2016, Langeberg Municipality will be switching over to a
new Prepaid Electricity System with partner Syntell (PTY) Ltd. This means, there will not only be more
pay points for you to buy electricity from, but it can now be bought online too.
This partnership has unlocked new pay points where people can go to, to buy electricity. These points
include Pick n Pay, Usave, Shoprite and other local stores. Electricity can also be purchased online using
your laptop, tablet or desktop computer. All you need is an internet connection to log onto www.paycity.co.za.
PayCity, an online website (www.paycity.co.za), is a dedicated, quick and safe way to pay your local authority bills.
However, only the pre-paid electricity option is available for use. You have to register on this platform to be able to
access the site and make use of the system. It will be required of you to have your meter/s number at hand
when registering yourself on the system.
By introducing this new system, the benefits include:
- 24/7 Access to pre-paid electricity
- More pay points (vendors) in your area
- No need to wait in long queues
- Buy electricity inside the comfort of your home
We are aware that there might be a few issues during the switching process, therefore we kindly ask for your patience
during this time. Any customer-related issues that could arise can be logged to Langeberg Municipality’s Call Centre
at: 0860 88 1111. Whilst all vendor queries or prospective vendor calls can be logged to the Syntell Call Centre
at: 087 237 7011.
Finally please remember that people will still have to make use of EasyPay (www.easypay.co.za) as the online
platform to settle their municipal accounts.