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As part of Langeberg Municipality’s aim to continuously strive towards service delivery excellence, a WhatsApp line has been introduced to make reporting your service delivery complaints more convenient. The WhatsApp line serves as an addition to the existing methods of reporting and will be in operation 24 hours a day, 7 days a week.

WhatsApp is currently the biggest messaging application in South Africa, with more than 38 million unique mobile users. The free communication application can be downloaded onto devices to send text messages. Residents can use our WhatsApp line to report service delivery issues such as power outages, broken streetlights, electricity blockages, burst pipes, water leaks, potholes, road maintenance, sewerage blockages, solid waste management, dirty streets and pavements, traffic safety, illegal structures and all other illegal activities.

Residents will now also be able to send a photograph and location pin (if necessary) when reporting service faults.

The WhatsApp line is attended to by the trained Call Centre staff and all complaints will be dealt with in the same manner as a telephonic complaint. For accurate registration on our municipal complaints management system residents must include particulars such as their contact name and surname, address, meter or account number(s). Residents must also ensure that they receive a reference number, once the fault has been logged.

“Sending a WhatsApp message to us, will now serve as an addition to the existing methods of reporting, making the Municipality more accessible to our communities”, said Lucrecia Marthinus, Customer Care Officer. She continued, “Not everyone has access to e-mails or has airtime to contact the call centre. The Whatsapp line aims to make access to the Call Centre simpler and help us to fast-track service delivery.”

The Langeberg WhatsApp Reporting Line number is 065 211 7822

Alternatively, call us on the 24/7 Call Centre number at 0860 88 1111, or email: This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.

Come enjoy local performances and carol singing in celebration of the festive season and the Chritmas lights being switched on.

When: 18:00 - 21:00 on Friday 06 December 2019.

Where: On the corner of Church Street and Voortrekker Weg, McGregor

Bring your camp chair.

Christmas poster 2019

The offices of the Langeberg Municipality will be closed from 13:00 on 20 December 2019 and will re-open on 6 January 2020.  Outside pay-points in all the towns will be open for payments of accounts.  Normal standby, refuse removal and emergency services will still be rendered during this period. 

For any emergency please contact 0860881111

 

Refuse removal on public holidays during this time will be as follows:

On Monday, 16 December 2019 refuge collection will continue as normal with waste facilities open from 08H30-16H30

No refuse will be removed on 25 December 2019. This collection will be done on 26 December 2019.

On Wednesday, 26 December 2019 refuse collection will continue as normal with waste facilities open from 08H30 – 16H30

No refuse will be removed on 1 January 2020. This collection will be done on 2 January 2020

 

 

 IRRIGATION WATER:   McGREGOR

 Irrigation water supply will be as follows:

Week of 2 December 2019: no irrigation water supply

Week of 9 December 2019: normal irrigation water supply

Week of 16 December 2019: normal irrigation water supply

Week of 23 December 2019: no irrigation water supply

Week of 30 December 2019: normal irrigation water supply

Week of 6 January 2020: no irrigation water supply

IRRIGATION WATER:  ROBERTSON

No irrigation water supply in Robertson during the week of 23 to 27 December 2019.

 

SEWAGE REMOVAL:    McGREGOR

Sewage removal in McGregor will be as follows:

Monday,  23 December 2019

Friday  27 December 2019

Monday,  30 December 2019

Friday, 3 January 2020

No sewage removal services will be rendered on the 25th and  26th  December 2019 and 1st January 2020.

Sewerage removal will be normal from Monday, 6 January 2020.

Notice is hereby given that the supply of electricity will be switched off at your premises to carry out urgent repairs to the distribution mains.

Consumers should treat their electrical installation as live for the full notice period as the supply may be restored at any time.

Town: McGregor
Date: 17 & 23 November 2019
Time: 08:00 – 16:00

We want your input. Opportunity to comment on a plan for the social, economic and spatial integration between Nkqubela and Robertson Town Centre. 

Langeberg Municipality, in partnership with Department of National Treasury, recently appointed Built Environment Partnership (BEP) for the provision of professional services for Precinct Planning required to support the implementation of the Neighbourhood Development Programme (NDP) in Langeberg Municipality.

The Western Cape Department of Human Settlements, together with the Langeberg Municipalities, will embark on a Housing Demand Database Verification and Registration Drive on the weekend of the 26th & 27th October. Citizens who need to register for the first time, or update their details, on the Housing Demand Database is encouraged to visit one of the venues over the coming weekend.

The Load shedding status can change at any time, we urge residents to use the following steps to determine when load shedding may occur in their area.

STEP 1. Determine the stage of load shedding, by frequently visiting the Eskom website: http://loadshedding.eskom.co.za/  

STEP 2. Download the Eskom pdf Langeberg Load Shedding Schedule (3.53 MB)  to determine the times that your area will be affected.

      

The number of the town you live in:

      3   - Ashton, Bonnievale, Montagu

      10 - McGregor

      16 - Robertson  

 

Have a look at this app. It notifies you of load shedding that will take place and has schedules for most of SA. 

 

Please make 100% sure that you choose the correct town, in the correct Province, in the correct Municipal area or look at you block number. 

There is a possibility that there are for instance more than one Robertson in South Africa.

On your cell phone’s ‘Play Store’ you only need to type in the search area ‘load shedding notifier’

Langeberg Municipality recently appointed Rumboll and Partners to submit a Feasibility Report regarding the Future Development of Portion of Erf 2 Robertson and Portion 22 of the Farm Over-Het-Roodezand No 112, also known as the Bullida Gronde.

The purpose of this appointment is to give guidance to the Langeberg Municipality on the possible future utilization of an undeveloped portion of municipal land identified in the SDF, take into account all possible aspects, including, but not limited to socio-economic models, town planning matters, environmental considerations, geotechnical aspects, etc.

Secondly, the purpose is also to draft a report that will contextualise the future development, create a vision, and furthermore present development options to consider for the specific property.  It is envisaged that this development will have a sustainable socio-economic impact in Langeberg Municipality. Moreover, it is also the Municipality’s broad goal that such a development will facilitate economic growth and job-creation. The purpose is therefor to provide more detail in respect of the proposal for as presented in the municipal Spatial Development Framework.

The project enters now its final phase whereby the public can comment on the Draft Proposal as well as an Open Day information session that will be held. During the Open Day, the Service Provider will be available to answer any questions from Interested and Affected Parties.

The Public Day will be held at the following location:

TOWN

VENUE

DATE

TIME

Robertson

Callie de Wet Sport Grounds/Hall

21 October 2019

10h00 – 17h00

 

The study area with associated information, can be viewed at all libraries and Municipal offices in Robertson as well as and electronically at this link:  pdf Background document (1.32 MB)

 

All comments regarding this project, must be submitted in writing clearly marked “Feasibility Study: Bullida Gronde”. The comments must be submitted to The Municipal Manager, Private Bag X2, Ashton 6715 (Attention Manager: Town Planning). Kindly provide your name and contact details. Assistance to transcribe comments will be available to any person who cannot read or write.

Further details are available from Kobus Brand (This email address is being protected from spambots. You need JavaScript enabled to view it.) or 023 614 8000.All comments to be submitted not later than 22 November 2019.

 

SA MOKWENI

MUNICIPAL MANAGER

Langeberg Municipality

Private Bag X2

ASHTON

6715

Join us for the 3rd Indigenous Music Choral Festival at Rholihlahla Community Hall in Zolani, Ashton on 18 October 2019 from 17:00.

Please dress Smart Casual and pay a R40 donation for entrance. For more information call 081 555 3789

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