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Important Numbers

ALL EMERGENCIES AND CUSTOMER SERVICE

0860 88 1111

Complaints
complaints@langeberg.gov.za

 

Robertson Police
023 626 8340

Ashton Police
023 615 1782

Montagu Police
023 614 1230

McGregor Police
023 625 1600
Fire Services

023 615 8911 / 8913

Traffic Department

023 615 8900 / 8901

 

Fraud prevention
National hotline 0800 701 701

Buying electricity goes online

People in the Langeberg region’s lives will be made a little simpler with the introduction of a new way

of buying pre-paid electricity. As from 1 May 2016, Langeberg Municipality will be switching over to a

new Prepaid Electricity System with partner Syntell (PTY) Ltd. This means, there will not only be more

pay points for you to buy electricity from, but it can now be bought online too.

 

This partnership has unlocked new pay points where people can go to, to buy electricity. These points

include Pick n Pay, Usave, Shoprite and other local stores. Electricity can also be purchased online using

your laptop, tablet or desktop computer. All you need is an internet connection to log onto www.paycity.co.za.

 

PayCity, an online website (www.paycity.co.za), is a dedicated, quick and safe way to pay your local authority bills.

However, only the pre-paid electricity option is available for use. You have to register on this platform to be able to

access the site and make use of the system. It will be required of you to have your meter/s number at hand

when registering yourself on the system.

 

By introducing this new system, the benefits include:

  • 24/7 Access to pre-paid electricity
  • More pay points (vendors) in your area
  • No need to wait in long queues
  • Buy electricity inside the comfort of your home

 

We are aware that there might be a few issues during the switching process, therefore we kindly ask for your patience

during this time. Any customer-related issues that could arise can be logged to Langeberg Municipality’s Call Centre

at: 0860 88 1111. Whilst all vendor queries or prospective vendor calls can be logged to the Syntell Call Centre

at: 087 237 7011.

 

Finally please remember that people will still have to make use of EasyPay (www.easypay.co.za) as the online

platform to settle their municipal accounts.

 

See list of current vending channels here.

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