Download the My Municipal Meter App to submit and keep track of your municipal water and electricity meter readings. The App allows you acces to view a full history of your readings on record and analyse your consumption. 

Click here to download the My Municipal Meter App: https://onelink.to/5rxm9q

CAN I CONVERT MY CONVENTIONAL ELECTRICAL METER TO A PRE-PAID ELECTRICITY METER?

Schedule an appointment with our Electrical team at This email address is being protected from spambots. You need JavaScript enabled to view it. with your name, contact information and address to visit your property for a quote. The current power supply and specific installation needs will be assessed, followed by a quotation to the consumer.

Once the municipality have received the payment, the necessary arrangements can be made to have the pre-paid meter installed.

Pre-paid electricity can be purchased at the following vending outlets in the Langeberg Municipality: View Outside Vendor List here

Consumers are requested to report vendors at the municipality, which imposes a prerequisite for their products to be purchased before consumers can buy electricity.

The electricity tariffs for the 2024-2025 Financial Year is available here.

Langeberg Municipality encourage the installation of private Small-Scale Embedded Generation (SSEG) systems, particularly Rooftop Photovoltaic (PV) systems.

Solar PV technology converts energy from the sun to electricity, which can be used in buildings of all sizes. Investment in installing a PV system reduce electricity costs and contribute to a more secure and sustainable future.

Connecting Alternative Energy Generating systems without approval, is illegal and dangerous.

Illegally connected systems could compromise the safety of your family, municipal staff and the electricity grid. All new and existing PV Systems must be authorised by Langeberg Municipality. Poorly installed roof top PV systems and illegal grid connections are a safety concern for the following reasons:

• The household may be exposed to the risk of electrical fires and electric shock.
• The safety and the power quality of the electricity grid may be compromised by connections that use the wrong equipment or by adding unplanned generation capacity to apart of the network not designed to carry it.
• The safety of electricity staff working on the reticulation network could be compromised by the electricity feeding into the grid from illegally connected PV installations.

Before purchasing a system, please consider the following:

Before installing a Solar PV system, it makes economic sense to first become more energy efficient. By doing so, you will reduce the size and cost of the PV system you need.

• Consider installing an efficient water heater (solar water heater or heat pump),
• Install efficient lighting and
• Switching to gas for cooking and heating.

For  more tips go to www.savingelectricity.org.za.

Obtain written authorisation from Langeberg Municipality:

If you are planning to install a system that connects to your distribution board and the Municipal connection in any way (even just for charging the batteries), you need to obtain written authorisation from Langeberg Municipality.

• Click here to apply online for authorisation: Use the “Applicant Login” to Register. The Registration process is simple and easy. Thereafter you can Login and begin the authorisation process by Creating a new Application.

Please do not proceed with installation until written authorisation has been granted.

Stand-alone systems must be registered with the Municipality but are not required to go through the full authorisation process.

Backup generators must also be registered with the Municipality.

View the REQUIREMENTS FOR ALTERNATIVE ELECTRICAL GENERATION (BELOW 1 MVA (1 000 kVA CAPACITY) here. This includes solar photovoltaic systems (including Solar photovoltaic Geysers), Uninterrupted power supplies, Alternative power supplies, Peak shaving or any additional power source equipment and LV standby generators in the Municipality’s Licensed area of supply. 

For systems larger than 1MVA (1 000kVA), please contact the Electrical Department directly (This email address is being protected from spambots. You need JavaScript enabled to view it.)

How to register and connect your alternative electrical generation equipment : 

• Obtain a structural assessment:
  Generally, roofs can withstand the weight and wind load of PV panels. However, it is advisable to obtain a structural assessment of the roof to determine whether it can withstand these loads. A structural engineer can help with this.

• No need to submit building plans:
  There is no need to submit building plans to the Langeberg Municipality for PV systems - unless the panels protrude more than 600 mm above the highest point of the roof, or they are raised more than 1.5m above any point on the roof, or if ground mounted, the panels in their installed position project more than 2.1m above the natural/finished ground level.

• Buy the correct inverter:
  If you are planning to install a system that connects to your distribution board and the Municipal connection in any way (even just for charging the batteries), be sure to use a NRS097 certified inverter.

• Check PV panel standards:
  At the very least, ensure that the PV panels you will use have a Certificate of Compliance for the IEC standard: EC 61215 − Crystalline silicon terrestrial PV modules. IEC standards are the international version of the SABS and are a good indication of panel quality. Ask your service provider for proof.

• Store batteries safely:
  If you are installing batteries, make sure that they are stored in a properly racked, well ventilated, dry room and in accordance with the Occupational Health and Safety (OHS) Act, Act 85 of 1993.

• Applying for registration: Complete the form online here.

• For quality installations,  make use of an installer accredited by SAPVIA who can issue a Green Card for your installation. See www.pvgreencard.co.za

For more information about Rooftop Photovoltaic Systems please contact Mr C Opperman at 023 626 8266 or This email address is being protected from spambots. You need JavaScript enabled to view it.

All documents relating to Alternative Energy Generation are available here.

The Langeberg Municipality: Electricity Supply By-law, 2023 is available here.

View the ELECTRICAL MASTER PLAN for the Langeberg Municipal area here.

Our aim is to improve on customer loyalty and customer satisfaction within our municipality by placing all people at the centre of development. To do this we have established a 24/7 emergency and customer queries call centre.

 Please report the following types of complaints directly to the call centre, in order to speed up service delivery in your ward.

• Water and sanitation services

(pipe bursts, sewerage blockages/septic tanks, leiwater problems, water meter leakages)

• Streets and storm water

(potholes, blocked storm water canals/pipes, damaged streets)

• Electricity services

(electricity Interruptions, electricity blockages (after hours and weekends), street lighting problems)

• Environmental services

(dirty streets and pavements, illegal dumping of refuse, refuse removal, municipal skips, pruning of trees, building rubble)

The WhatsApp line serves as an addition to the existing methods of reporting, such as e-mail and telephone, and is in operation 24 hours a day, 7 days a week.

Log your service delivery complaint:

WhatsApp:  065 211 7822
Call:             0860 88 1111
Email:          This email address is being protected from spambots. You need JavaScript enabled to view it.

The number 0860 88 11 11 will connect you to a trained operator who will alert the emergency services or assist you with a query or complaint. The operator will electronically log in the caller's details and the nature of the query or complaint on the municipal computer system.

The relevant department or directorate will then be informed immediately and will attend to the query.

Members of the public may request a customer complaint reference number to be able to follow up on the progress.

It is of the utmost importance that, when registering the complaint, the operator is given all relevant details such as the name, address and contact details of the caller.

This Client Service Charter is evidence of our commitment to deliver excellent services to our clients, the community of the greater Langeberg area. 
As set out in this charter, our clients also have a responsibility to assist us in this regard by providing us with the correct information; be reasonable and understand there are various priorities require attention, and to trust that we have your interest at heart.
We endeavor to be professional and transparent in our dealings with you, and to maintain the highest possible service standards in our strive to uphold the Batho Pele principles. 

Click on the below image to view the Client Service Charter document and feel free to provide us with feedback:

The Community Facilities Department, which reports to the Community Services Directorate, manages 12 community halls and seven sports fields across the Langeberg Municipality's five towns. We maintain the facilities in accordance with the council's approved budget and handle client services, access control, reservations, and the implementation of the Council's Facility Utilization Policy.

The following halls are available for public or private hire throughout the week or on weekends. Bookings should be made well in advance, and proof of payment must be presented to the booking office to secure the facility. EFT payments should reflect by 12:00 on the Wednesday preceding the actual event.

The hire amount varies according to the facility category and the nature of the function.

A refundable deposit and an opening/closing fee will apply.

View the 2024-2025 Community Facilities Tariffs here.  

Please note that Langeberg Municipality reserves the right to cancel any booking.

For reservations and/or inquiries, please contact us during operating hours from Monday - Thursday 07:45 - 16:30 ; Friday 07:45 - 15:15.

The cemetery unit develops and maintains 16 cemetery facilities in the Langeberg Municipality.

The Municipality is responsible for the managing and control of cemeteries, to ensuring available space for burials within cemetery terrains, to providing adequate graves, bricked-out graves, handling pauper funerals, managing application of tariffs; keeping a cemetery record in place and the maintenance of the cemetery terrain. (but not actual grave plots)

All cemeteries are open daily from 08:30 to 16:30.